Customer signals are often scattered across multiple tools and sources of data. I built this Customer Experience Dashboard for a SaaS company to synthesize trends across feature requests, bugs, and churn, identifying top customer priorities and making it easier to prioritize product roadmap decisions. Each week, the product teams review the Teams tab to identify work to pick up to address customer facing issues. Quarterly, the dive deeper into the other tabs to update roadmap strategy.
View and interact with the dashboard here: https://customer-experience-dashboard.netlify.app
Note: this version contains only demonstration data. It is not representative of any actual company.
