I am passionate about advocating for and creating exceptional customer experiences through organized, innovative, and efficient program and project management.  I’m an accomplished and enthusiastic customer experience expert, stakeholder wrangler, Project Management Professional (PMP), Certified Usability Analyst (CUA), copy and technical writer, and technical support team lead with 10+ years experience in SAAS and B2B. I thrive in both remote and in-person work environments, though I’ve been remote for the better part of a decade and love it! I adore learning new things and seeking opportunities for professional and personal development. Please contact me with any questions at sarah@sarahvanpelt.com.